Main Store
199 Old Hartford Rd,
Colchester, CT 06415

(860) 531-2363
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COVID-19

UPDATED: MAY 20th for showroom reopening. 

For the lastest updates and answers to FAQs, please follow us on Facebook.com/smarterappliance. If you are looking to make a purchase, feel free to message us call us at 860-531-2363. 

Stay Safe. Stay Home. Shop Local. 

To Our Customers: Thank you all for your support during this time and continuing to Shop Local with us. We understand, while at home, you will continue to count on us to provide you important in-home needs like refrigerators, mattresses, washing machines, stoves, air purifiers, dehumidifiers, etc. These important appliances not only keep your home clean and safe, but offer you the freedom to live and function sufficiently and independently. While we are eager to support you and your in-home needs, it is critical we follow all the guidance from our State and the CDC to keep you and our team safe. We have worked as a team to balance these needs. There is also currently a global shortage on many products. We ask for your paintence as we find what is best suited for your situation as we all adjust to the new/next normal. 

Our showroom is now open Monday through Saturday 10AM-4PM. Our local and experienced team can also support your needs online and through scheduled appointments . We will serve our customers through contactless online/telephone communication, curbside pickup, drop-box delivery, and safe installation and hookup. We have special needs and at risk customer shopping hours Weds from 8AM-10AM and by appointment. 

You can message our team from our website @ smarterappliance.com, from Facebook.com/smarterappliance, call/text us at 860-531-2363, or email us at team@smarterappliance.com

Through our online tools you may:

  • schedule a contactless pick-up with our team
  • schedule a contactless drop-box delivery
  • schedule essential hookups and installations wherever permitted and under strict safety guidelines. 

We know that some of you have already scheduled deliveries and installations, and those deliveries will continue without interruption.

If you have any concerns, we will be happy to partner with you to reschedule your appointment or change the delivery option. Please message us on Facebook, email us at team@smarterappliance.com, OR call or text us at 860-531-2363. 

To Our Community and Local Business Partners: We know this is a hard time for everyone. We are working hard with the community and other small businesses to ensure we come out of this stronger, together. Please support your local businesses that are open. In partnership with other locally owned businesses, we have launched ShopLocalCT.com and we are working hard with business and government leaders in our community to ensure local CT owned businesses will continue to grow and thrive in our area. Not all businesses are as fortunate as we are to have the option to continue sales online. We look forward to sharing stories of success on how we are all getting through this together.

To Vendors and Supply Partners: Thank you for continuing to run your operations, service, and support to provide for those in need. We know this is a world issue that varies depending on where you are and your individual circumstances. We understand supply and demand will be limited. We appreciate what you are doing to maintain continuity. 

To Our Team: As a locally employee-owned and operated company, you are part of this and all decisions we make. We appreciate your efforts to social distance and follow guidance and best practices from the CDC and always doing what is right. 

We will all get through this together.

Warmest regards,
Smarter Appliance and Mattress
(Tony, Travis, Josh, Joe, and Dave)